Privacy Policy


(Privacy Code and European Regulation on personal data protection)

In observance with European Regulation 679/16 (GDPR) and subsequent amendments, this is to provide the necessary information regarding the processing of personal data provided through the interaction tools on the website “”, hereinafter referred to as “Application“.


Through the use of this Application and the interaction with its tools, the User manifests his willingness and his consent so that the Data provided are used by the Data Controller and its Managers, for the necessary methods and time. Failure to accept and consequently authorize the processing of the Data will make it impossible for the Data Controller and its Managers to provide the information requested to the User himself.

Rights of the interested parties

The User can request access to his/her data previously provided in addition to the rectification and / or cancellation of the same from the data archives. The request can be made using the interaction tools available within the Application.

The Data provided by the User, may also be communicated to the personnel in charge of the processing and/or any collaborators who will themselves be responsible for managing them in an appropriate manner.

More information on User Rights at: Personal Data Protection Authority

1. Collected Personal data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some data whose transmission is automatic in the use of Internet communication protocols and are not associated with interested and identified users.
In particular, these are data relating to IP addresses or domain names of computers used by users who connect to the site and other technical information sent automatically by connection management programs.
These data are used for the sole purpose of obtaining the connection.
Apart from that specified for navigation data, the user is free to provide personal data contained in the specific electronic request forms present in the sections of the website prepared for particular services on request.
Failure to provide them, may make it impossible to obtain the requested service.

2. Treatment modalities and purpose of use

The acquired data are processed by automated tools for purposes related to navigation on this website. The data collected and stored in relation to the compilation of contact forms and/or communication by e-mail, have as their legal basis the legitimate interest for the following purposes: to respond to requests for information, to provide assistance and support services, to send training communications and / or informative and commercial, if requested. In the event that the possibility of using such data is requested for marketing communications, newsletter registration, transfer to other subjects, possibility of defining offers on the basis of profiling, appropriate consents will be requested. The systems are equipped with the necessary security measures to prevent the loss of data, illicit or incorrect use and unauthorized access.

3. Data retention period

The data collected will be kept for a period of time not exceeding the achievement of the purposes for which they are processed (“principle of limitation of conservation”, art. 5, GDPR) or on the basis of the deadlines established by law.
The verification of the obsolescence of data stored in relation to the purposes for which it was collected is carried out every 12 months.

4. Rights of interested parties

The users to whom the personal data refer, if collected, have the right at any time to obtain confirmation of the existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification, cancellation, portability and limitation of processing pursuant to articles 15 et seq., of the GDPR.
The aforementioned rights can be exercised by sending a written communication to Europalace Hotel – Loc. Pian Di Porto 144, TODI (PG), sending an e-mail to the e-mail address: The interested parties may also lodge a complaint with a supervisory authority.

5. Data transfer abroad

Any data acquired during site navigation is not subject to transfer abroad; in the event that this requirement arises, it will be the responsibility of Europalace Hotel to take all necessary measures to ensure that this treatment complies with the law.

6. Data Controller

The Data Controller is Europalace Hotel S.r.l. with registered office in Via Tiberina, 192 – 06053 – Deruta (PG) and Operating Office in Loc. Pian Di Porto 144, TODI (PG) / P.IVA 03696680549.
The processing operations connected to the web services of this site are handled by Europalace Hotel employees who have been appointed as external data processors and/or data processors.
No personal data deriving from the web service is disclosed.

Additional information on processing

Defense in Court

The User’s Personal Data may be used for defense by the Owner in court or in the stages leading to possible legal action, against improper use of the same or related Services by the User.
The User declares to be aware that the Owner may be required to disclose the Information requested by the Public Authorities.

Specific Information

At your request, in addition to the information contained in this Privacy Policy, this could provide the User Application with additional and contextual information about specific services, or the collection and processing of Personal Information.

System logs and Maintenance

For needs related to operation and maintenance, this Application and any third Party Services it uses may collect System Logs, which are files that record the interactions and may also contain Personal Information, such as IP address of the User.

Information not contained in this Policy

Further information in relation to the processing of Personal Information may be requested at any time of the Owner using the contact information.

Exercise of rights by Users

User have the right at any time to confirm the existence of your Personal Data from the Data Controller, and to know the content and origin, to check its accuracy or request its integration, deletion, updating, rectification, erasure, anonymisation or blocking of Personal Data processed in violation of law, and to oppose, in any case, for legitimate reasons, their use. Requests should be addressed to the Owner.

This application does not support “Do Not Track” requests. To know whether any Third-Party Services used support them, see their Privacy Policy.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by publishing the changes on this page. Therefore, please check this page often, referencing the date of the last modification indicated at the bottom. In case of rejection of the changes made to this Privacy Policy, the user is required to end the use of this application and can ask the Owner to remove their Personal Data. Unless otherwise specified, the previous Privacy Policy will continue to apply to Personal Information collected until then.
Definitions and legal references

Personal Information (or Data)

Personal data is any information relating to an individual, identified or identifiable, even indirectly, by reference to any other information including a personal identification number.

Data of Use

The information collected automatically by this Application (or by Third-Party applications that use this application) include: IP Addresses or Domain Names of the computers used by the Users who connect with this Application, addresses in URI (Uniform Resource Identifier), the Time of the request, the Method used to submit the request to the server, the File Size obtained in response, the Numerical Code indicating the status of response from the server (successful, error, etc. ) the Country of origin, the features of the Browser and Operating System used by the Visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the Application, with particular reference to the sequence of Pages Visited, the parameters related to the Operating System and Computer Environment.


The individual who uses this Application is the User whose Personal Data are being processed, or his authorized agent.

User Delegate

The actual person or legal person to whom the Personal Data.

Data Processor (or Manager)

The actual person, legal person, public administration or any other entity, association or organization designated by the Owner with the processing of Personal Data, as prepared by this Privacy Policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other organization, association or organization that is competent, also jointly with other data, decisions regarding the purposes, methods of processing of personal data and the tools used, including the profile of Safety in connection with the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software by which the Personal Data of Users is collected.


Small piece of data stored within the User’s device.

Legal Information

Notice to European Users: this Privacy Statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 /EC and with the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 /EC, with regard to Cookies.
This Privacy Policy applies only to this Application.

Last Update: 12/08/2019